For Industry Insight, Read the Hewlett Volkswagen Blog
ARE WE REALLY BACK TO NORMAL?
Welcome to the first edition of “everything is back to normal, but much better” monthly newsletter. I say that with a grin and a bit of skepticism because we must go back some 4, maybe 5 years ago to attempt to define “normal”. First was COVID, then we had the micro-chip shortage, then the car shortage, then global supply chain issues, then, then, then…. It seemed like something new every few months.
A lot has changed in these few years but nothing bigger than our new modern facility with a much larger showroom and additional service bays and service write up lanes.
With our sales volume so strong and consistently ranked in the top ten nationally, Volkswagen has allocated to us additional vehicles above and beyond our normal allocation. At last count, we had close to 400 new Volkswagens i...
A lot has changed in these few years but nothing bigger than our new modern facility with a much larger showroom and additional service bays and service write up lanes.
With our sales volume so strong and consistently ranked in the top ten nationally, Volkswagen has allocated to us additional vehicles above and beyond our normal allocation. At last count, we had close to 400 new Volkswagens i...
FUEL SAVING TIPS!
Oil prices have increased, fuel prices have gone up and us consumers are paying more at the pump.
It is never too late to think about what we can do to save on fuel costs, especially as we prepare for summer road trips. These driving tips can help you save money, time, and headaches!
To optimize your fuel efficiency:
Vehicle Maintenance is pertinent for improving fuel economy:
It is never too late to think about what we can do to save on fuel costs, especially as we prepare for summer road trips. These driving tips can help you save money, time, and headaches!
To optimize your fuel efficiency:
- Keep tires properly inflated,
- Accelerate and brake gently and gradually,
- Turn your vehicle off while idling,
- Remove any excessive weight in your cargo area, and
- Use cruise control when appropriate.
Vehicle Maintenance is pertinent for improving fuel economy:
- Replace your tires when needed: Tires affect vehicle fuel efficiency primarily through rolling resistance. Uneven and low tread patterns force your vehicle to work harder to gain traction.
- Check your vehicle alignment: If ...
WHY BUY FROM HEWLETT VOLKSWAGEN?
First and foremost, FUN. Car buying is not only a big deal, it’s a big investment. Maybe it’s a statement about yourself but a new vehicle is always fun to drive – why not make it fun to buy? At Hewlett Volkswagen, we do just that! Our staff works so well together and has so much fun that the “fun” becomes contagious. It’s not uncommon to see them helping each other out, high fiving in the showroom, and celebrating birthdays together. When our customers see that we’re always smiling and having fun, the car buying experience itself becomes just that – fun!
Hewlett Volkswagen, Recharged 2023!
The remodel is complete! Yes, the move back-in has been accomplished, the selection of vehicles is plentiful, and the staff is pumped! We did it! We finally finished the 18-month long process of this major remodel, and we got back to doing what we do best, selling and servicing our wonderful customer base and we get to do it all from one location.
Obviously when you take on a project of this magnitude, it doesn’t come without questions and concerns. We at Hewlett VW were doing very well at and with our previous facility. A larger, more modernized and (obviously) more expensive facility begs the question, is it worth it? Will our customer base be better served? Will our process become faster and more streamlined? Will we be able to offer more new and pre-ow...
The remodel is complete! Yes, the move back-in has been accomplished, the selection of vehicles is plentiful, and the staff is pumped! We did it! We finally finished the 18-month long process of this major remodel, and we got back to doing what we do best, selling and servicing our wonderful customer base and we get to do it all from one location.
Obviously when you take on a project of this magnitude, it doesn’t come without questions and concerns. We at Hewlett VW were doing very well at and with our previous facility. A larger, more modernized and (obviously) more expensive facility begs the question, is it worth it? Will our customer base be better served? Will our process become faster and more streamlined? Will we be able to offer more new and pre-ow...
HEWLETT VOLKSWAGEN GETS RECHARGED
With A Newly Renovated State-of-The-Art Facility
GEORGETOWN, TEXAS 11/9/2023, Hewlett Volkswagen, one of Central Texas' beloved and premier Volkswagen dealers, has reopened its doors to a completely renovated state-of-the-art facility that nods to the progressive future of automotive retail and electric vehicles (EVs). The open space and architecture of the facility was intentionally designed to match the already warm and friendly environment created by the sales, service, and management team.
Along with the beautifully redesigned showroom comes an enhanced and optimized service center specifically designed to meet the exact needs of customers, ranging from a routine oil change to scheduling a more specialized vehicle service. The goal being to get custome...
With A Newly Renovated State-of-The-Art Facility
GEORGETOWN, TEXAS 11/9/2023, Hewlett Volkswagen, one of Central Texas' beloved and premier Volkswagen dealers, has reopened its doors to a completely renovated state-of-the-art facility that nods to the progressive future of automotive retail and electric vehicles (EVs). The open space and architecture of the facility was intentionally designed to match the already warm and friendly environment created by the sales, service, and management team.
Along with the beautifully redesigned showroom comes an enhanced and optimized service center specifically designed to meet the exact needs of customers, ranging from a routine oil change to scheduling a more specialized vehicle service. The goal being to get custome...
WHY DOES MY CAR SMELL WHEN I TURN ON MY AIR CONDITIONER?
4 Helpful Tips
Tom Fornshell, Service Director
First, let me reassure you, the smell is not coming from you. Second, if your car sits outside all the time, the odor can be even worse. But don’t worry, we can help!
Air conditioners have a cold component behind your dash area called an evaporator. This is the part that makes your cabin air colder. And just like that icy cold glass of sweet tea on your table, it sweats… a lot. In fact, it sweats so much, there is a specialized drain for the case the evaporator sits in. This thing leaks water all the time because the evaporator sweats; making it a great environment for bacteria and mold to grow. And, again, if your car sits outside where it gets up to 90 and 100+, these things grow and multiply. Pretty soon things start to smell. And to make m...
Tom Fornshell, Service Director
First, let me reassure you, the smell is not coming from you. Second, if your car sits outside all the time, the odor can be even worse. But don’t worry, we can help!
Air conditioners have a cold component behind your dash area called an evaporator. This is the part that makes your cabin air colder. And just like that icy cold glass of sweet tea on your table, it sweats… a lot. In fact, it sweats so much, there is a specialized drain for the case the evaporator sits in. This thing leaks water all the time because the evaporator sweats; making it a great environment for bacteria and mold to grow. And, again, if your car sits outside where it gets up to 90 and 100+, these things grow and multiply. Pretty soon things start to smell. And to make m...
AUGUST 2023, CONSTRUCTION UPDATE
By John Chauvin, General Manager
As I walk around the new construction, I am in awe of the space the new facility will have. While I don’t have the actual square footage of the buildings before and after memorized, it looks like the showroom, service department, service write-up area and service drive lanes all have doubled in size. Not only is it much larger, it looks totally different both inside and outside. Seriously, if you walk into the front door, about the only thing recognizable is the half spiral staircase that was in the showroom. Everything else has expanded, moved, and taken on an entirely new look.
Windows are in, sheetrock is up (taped and floated), floor tile is starting to be installed and the air conditioner is on. The original restrooms have taken on a major overhaul and...
As I walk around the new construction, I am in awe of the space the new facility will have. While I don’t have the actual square footage of the buildings before and after memorized, it looks like the showroom, service department, service write-up area and service drive lanes all have doubled in size. Not only is it much larger, it looks totally different both inside and outside. Seriously, if you walk into the front door, about the only thing recognizable is the half spiral staircase that was in the showroom. Everything else has expanded, moved, and taken on an entirely new look.
Windows are in, sheetrock is up (taped and floated), floor tile is starting to be installed and the air conditioner is on. The original restrooms have taken on a major overhaul and...
MAY 2023, CONSTRUCTION UPDATE
By John Chauvin, General Manager
As each day, week and month go by – progress on our new building seems to take another step towards the finish line. Not that we’re all that close to completion, our time frame is still September, October but watching the workers doing their thing is fun and exciting when I go visit the site. They really get a lot done each day.
Our now “mega-expanded” service shop area is about 98% complete. There are a few small items still to finish but the technicians are back in the shop with lots of extra space, new equipment, new toolboxes, new breakroom, and fresh bright white paint all over. With all this fresh, clean, newness all around them, the technicians seem to really enjoy their workspace because I see smiles on their faces every day.
The service drive itse...
As each day, week and month go by – progress on our new building seems to take another step towards the finish line. Not that we’re all that close to completion, our time frame is still September, October but watching the workers doing their thing is fun and exciting when I go visit the site. They really get a lot done each day.
Our now “mega-expanded” service shop area is about 98% complete. There are a few small items still to finish but the technicians are back in the shop with lots of extra space, new equipment, new toolboxes, new breakroom, and fresh bright white paint all over. With all this fresh, clean, newness all around them, the technicians seem to really enjoy their workspace because I see smiles on their faces every day.
The service drive itse...
KEEP YOUR COOL IN THE SUMMER HEAT!
By Samantha Gomez, Service Drive Manager
It’s time to charge up that A/C. Don’t wait until it is too late!
As Texas introduces us to the summertime heat, it is important that your vehicle’s air conditioning system is in full operation. There’s nothing worse than getting into a hot car on a 100o day and having an inoperable A/C system.
Air conditioning systems are designed to keep your passengers cool and comfortable. It is not uncommon for a vehicle’s air conditioning system to go untouched and unmaintained until it stops working all together.
Volkswagen recommends that you check your vehicle’s air conditioning system annually to identify any malfunctions. Sometimes waiting until the system completely stops working can cost you much more in both time and money. And don’t forget that getti...
It’s time to charge up that A/C. Don’t wait until it is too late!
As Texas introduces us to the summertime heat, it is important that your vehicle’s air conditioning system is in full operation. There’s nothing worse than getting into a hot car on a 100o day and having an inoperable A/C system.
Air conditioning systems are designed to keep your passengers cool and comfortable. It is not uncommon for a vehicle’s air conditioning system to go untouched and unmaintained until it stops working all together.
Volkswagen recommends that you check your vehicle’s air conditioning system annually to identify any malfunctions. Sometimes waiting until the system completely stops working can cost you much more in both time and money. And don’t forget that getti...
What Does This Light Mean?
By Samantha Gomez, Service Drive Manager
With new technology always in development our vehicles become smarter and more intelligent every year. A Volkswagen is equipped with multiple monitors that are continuously working for you while you are behind the wheel to ensure that you are well informed of the vehicle’s health and safety.
The old days of knowing when something was wrong with your vehicle typically involved being broken down and stuck on the side of the road. With today’s smart vehicles those days are practically gone. Technology has provided us with early warning signs so that the driver knows exactly when service and maintenance are needed.
I understand that it can be alarming to suddenly receive a message on the dashboard or have a warning indicator pop up. What I explain to my g...
With new technology always in development our vehicles become smarter and more intelligent every year. A Volkswagen is equipped with multiple monitors that are continuously working for you while you are behind the wheel to ensure that you are well informed of the vehicle’s health and safety.
The old days of knowing when something was wrong with your vehicle typically involved being broken down and stuck on the side of the road. With today’s smart vehicles those days are practically gone. Technology has provided us with early warning signs so that the driver knows exactly when service and maintenance are needed.
I understand that it can be alarming to suddenly receive a message on the dashboard or have a warning indicator pop up. What I explain to my g...
Construction Update
Hewlett Volkswagen is undergoing a massive remodel and we couldn’t be more excited. Due to the size and scope of this undertaking, the project has several phases and they’re all coming along quite nicely.
The first phase was to expand the service workshop area. We started with the north side, tore out the old asphalt, replaced the base and poured the slab to withstand the new addition. In doing so, we had to build a temporary wall down the middle of the shop and move a few technicians over to the south side of the building. This also required us to move a few technicians over to our Chevrolet shop. That phase was the first to be completed. All the new lifts and equipment were installed, and the technicians have all moved back in. The north side of the shop was next, doing the same thing. ...
The first phase was to expand the service workshop area. We started with the north side, tore out the old asphalt, replaced the base and poured the slab to withstand the new addition. In doing so, we had to build a temporary wall down the middle of the shop and move a few technicians over to the south side of the building. This also required us to move a few technicians over to our Chevrolet shop. That phase was the first to be completed. All the new lifts and equipment were installed, and the technicians have all moved back in. The north side of the shop was next, doing the same thing. ...
Service Drop-Off Options
Vehicle Service
Do you ever find it difficult to make arrangements to drop your vehicle off for service? Questions often arise such as, when can I drop off my car, how am I going to get to work, what if I can only drop it after the service department is closed?
Stress no more! We are here to help!
We understand that your time is valuable and finding that extra time to fit more into your schedule can be challenging. Please take a moment to review a couple of alternative ways we can help.
Courtesy Shuttle Ride Service
Available weekdays from 7:30am-4:30pm and on Saturday from 7:30am-2:00pm.
During these hours we offer Complimentary Shuttle service to and from your chosen destination within a 25-mile radius of the dealership. We can get you back to Austin, Round Rock, Leander, Jarrell, Hutto, et...
Do you ever find it difficult to make arrangements to drop your vehicle off for service? Questions often arise such as, when can I drop off my car, how am I going to get to work, what if I can only drop it after the service department is closed?
Stress no more! We are here to help!
We understand that your time is valuable and finding that extra time to fit more into your schedule can be challenging. Please take a moment to review a couple of alternative ways we can help.
Courtesy Shuttle Ride Service
Available weekdays from 7:30am-4:30pm and on Saturday from 7:30am-2:00pm.
During these hours we offer Complimentary Shuttle service to and from your chosen destination within a 25-mile radius of the dealership. We can get you back to Austin, Round Rock, Leander, Jarrell, Hutto, et...
