Your first 2 years or 20,000 miles1 of manufacturer-recommended maintenance, performed at no additional charge.
Carefree Coverage available on all new MY24 vehicles. Carefree Maintenance provides 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet. Does not include tire rotations, or other services or parts not specified in the owner’s literature. 3 years/36,000 miles (whichever occurs first) Roadside Assistance provided by a third party. May require additional payment for services rendered. 4 years/50,000 miles (whichever occurs first) New Vehicle Limited Warranty.
ID.4 electric vehicles include an 8 year/100,000 miles (whichever occurs first) high-voltage battery limited warranty. Battery capacity decreases with time and use. Warranty coverage may not return battery capacity to an “as new” condition with 100% net capacity. See owner’s literature or dealer for warranty, maintenance program, and roadside assistance details, exclusions, and limitations. Car-Net Remote Access services require cellular connectivity, GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles. Other Car-Net services require a trial or paid subscription.
See additional important information at vw.com/carnet
ID.4 electric vehicles include an 8 year/100,000 miles (whichever occurs first) high-voltage battery limited warranty. Battery capacity decreases with time and use. Warranty coverage may not return battery capacity to an “as new” condition with 100% net capacity. See owner’s literature or dealer for warranty, maintenance program, and roadside assistance details, exclusions, and limitations. Car-Net Remote Access services require cellular connectivity, GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles. Other Car-Net services require a trial or paid subscription.
See additional important information at vw.com/carnet
1 VW’s Carefree Maintenance program provides the 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet on all MY24 and newer vehicles. For vehicle eligibility details, visit vw.com/coverage. See dealer or owner’s literature for provided services, exclusions, and time and other limitations. The Carefree Maintenance program does not provide tire rotations, or other services or parts not specified in the owner’s literature.
Frequently Asked Questions
- How much does Volkswagen Carefree Scheduled Maintenance cost?
- What is included in Volkswagen Carefree Scheduled Maintenance?
- Can I get my service done anywhere?
- Why do I have to go to a Volkswagen dealership for service?
- When are Carefree Scheduled Maintenance services due?
- Can I cancel my Carefree Scheduled Maintenance?
- If I get my vehicle serviced somewhere other than a Volkswagen dealership, can I receive reimbursement?
- Can I extend my Carefree Scheduled Maintenance beyond the complimentary 2-year/20,000-mile period?
- Do I need an appointment to have my Carefree Scheduled Maintenance completed?
How much does Volkswagen Carefree Scheduled Maintenance cost?
There is no charge. VW Carefree Scheduled Maintenance comes with the purchase of a Volkswagen vehicle starting with MY20.
What is included in Volkswagen Carefree Scheduled Maintenance?
Carefree Scheduled Maintenance includes the 10,000- and 20,000-mile (or 2 years, whichever occurs first) scheduled service maintenance items outlined in your vehicle’s USA Warranty and Maintenance booklet.
Can I get my service done anywhere?
No, all services under your Volkswagen Carefree Scheduled Maintenance plan can only be performed at an authorized Volkswagen dealership.
Why do I have to go to a Volkswagen dealership for service?
Only an authorized Volkswagen dealership like ours has the expertise of trained VW Technicians and the quality of Genuine Volkswagen Parts.
When are Carefree Scheduled Maintenance services due?
Our dealership highly recommends that you have your manufacturer-recommended maintenance performed within 1,000 miles of a scheduled maintenance interval or one year from the date that the scheduled maintenance was last performed, whichever occurs first. For complete details regarding scheduled maintenance, visit our dealership or reference your vehicle’s USA Warranty and Maintenance booklet.
Can I cancel my Carefree Scheduled Maintenance?
No, Carefree Scheduled Maintenance is provided at no additional cost and cannot be cancelled.
If I get my vehicle serviced somewhere other than a Volkswagen dealership, can I receive reimbursement?
No, we will not reimburse any services performed or completed at an independent repair facility or anywhere other than an authorized Volkswagen dealership.
Can I extend my Carefree Scheduled Maintenance beyond the complimentary 2-year/20,000-mile period?
While Carefree Scheduled Maintenance ends after the complimentary 2-year/20,000-mile period, you can purchase Volkswagen Care Prepaid Maintenance Plans to meet your driving needs. Ask us about available plan details during your next dealership visit or visit vwserviceandparts.com/volkswagen-maintenance-plans/vw-service-details for more information.
Do I need an appointment to have my Carefree Scheduled Maintenance completed?
While you can certainly make an appointment to reserve your service time, all services under your Volkswagen Carefree Scheduled Maintenance plan can be performed in a VW Service Xpress lane without an appointment. Please contact our dealership to see if we currently offer this option.
